Where do you get your gemstones and crystals?

In nature.
We collect our crystals directly from small mines all over the world. This gives us the full provenance of every stone.

Which payment methods can I choose?

Klarna, ShopPay, GooglePay, ApplePay, UnionPay, Bancontact, iDEAL. 
You can pay with all major cards: MasterCard, Maestro, Visa, American Express.

We also accept Crypto payments.

How long does the delivery take?

Normally we ship your order the same day.
Within Sweden delivery time is from 1 to 5 working days.
Within the EU the package normally arrives after 2-5 working days.
Outside EU delivery times can take up to 10 working days.

On custom-made products, the delivery time varies depending on how complicated the manufacturing process is.

Can I track my order?

Yes, we always provide you with a tracking id number

Can I return an item?

You have the right to return an item within 14 days from the moment you have received your order.
Send us an e-mail to order@stenbumlingen.se with the number of your order and the items you want to return. The shipping of the returned item is not included in the refund.
The refund is possible only if the products are not damaged and are in original condition.

A custom made product can not be returned because it’s specially made for you.

Can I cut a gemstone myself?

Yes, you can! You do not have to have any special skills, just a will. Our master gemcutter will guide you through the process. You can either bring your own stone for cutting or choose one from our collection.

Just contact us via e-mail or phone and we will decide on preferable time and date. Normally the gemcutting workshop takes from 2 to 4 hours.

I can’t find the gemstone/crystal I’m dreaming about. Can you help me?

We will gladly help you to find something special, since we have many contacts with miners all over the world. Finding a unique piece is exciting for us.